We are a small independent team running an information portal. Before you write, please check what we can and cannot do, so your message reaches the right place.
We can help you with
- Correcting an address, phone number, opening hours or email shown on the portal.
- Adding an office or honorary consul that is missing.
- Updating a consular procedure that has changed.
- Questions about how the portal works or where our data comes from.
- Reporting a broken link or an error on a page.
We cannot help you with
- Booking or changing appointments at an embassy or consulate.
- Passports, visas, certificates or any other document: we do not issue or process them.
- The status of an application you lodged with an office.
- Legal, immigration or visa advice for your personal case.
- Sending documents or payments on your behalf.
For anything about your own application, contact the embassy or consulate directly using the details on its page. Only the office handling your case can answer it.
Send us a message
What happens next
We read every message. Corrections are checked against the official source before we change a page, which can take a few days. We use your details only to reply, as explained in our privacy policy.