Filipinos in distress in Australia, or their next of kin, can ask the Embassy for help by visiting, sending a Request for Assistance Form or calling.
Where to apply in Australia
Philippine Embassy, Canberra (assistance desk ext. 235); after-hours duty officer line published on the Contact page.
Contact details for every office are on the page of the embassy and consulates of the Philippines.
How to apply
Visit the Embassy, or send the Request for Assistance Form by post, email or fax, or phone the assistance line
Documents you need
- Request for Assistance Form (downloadable from the Embassy site)
Fees and processing time
The official pages do not publish a fee for this service. Ask the office before you apply.
Good to know
Page dated 1 July 2026. Office hours Monday-Friday 9am-5pm Canberra time; phone calls are best 3-5pm. Both the Embassy and Melbourne Consulate General fee pages (read 2026-10-24) still state the schedule is as of 9 March 2016, so fees may have changed.
Official sources
- philembassy.org.au/consular/other-services/assistance-to-nationals
- philembassy.org.au/consular/contact-us
- philembassy.org.au/consular/schedule-of-fees
- melbournepcg.org/?page_id=1074
Check before you apply
This page summarises information published by Philippines's official channels, last checked on 24 octubre 2026. Fees and requirements can change at short notice, so confirm with the office that will handle your case.
Spotted a change? Let us know.
More services of the Philippines in Australia
- Dual citizenship (RA 9225) re-acquisition or retention
- Lost or damaged passport replacement (adult)
- NBI Clearance (fingerprinting and renewal)
- Notarial services (acknowledgement, jurat, power of attorney)
- Passport first application (adult)
- Passport for a minor (new, renewal or lost)
- Passport renewal (adult)
- Report of Birth
- Report of Death and shipment of remains or ashes
- Report of Marriage
- Solemnisation of marriage
- Temporary visitor visa (9(a)) and visa-free entry
- Travel document